Right of Withdrawal

If buying a course online, you have the right to withdraw from this agreement within fourteen days without stating any reasons.
The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, took the first consignment of goods into your/their possession.

In order to exercise your right of withdrawal, you must inform us:

Innovationszentrum der Universität Wien GmbH
Language Center of the University of Vienna
Alser Straße 4
1090 Vienna
Tel.: +43 1 4277-24101
Fax: +43 1 4277-9241
E-Mail: sprachenzentrum@univie.ac.at

of your decision to withdraw from this agreement by means of a clear statement (e.g. by mailed letter, fax or e-mail). You may use the attached withdrawal form, although this is not required.
The withdrawal period has been observed so long as you dispatch the notification of your exercise of the right of withdrawal prior to the end of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this agreement, we are obliged to reimburse all payments which we have received from you immediately and at the latest within fourteen days from the date on which we receive your notification of withdrawal from this agreement. For this repayment we will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees as a result of this repayment.

Has the service provided started within the period of withdrawal, you have to pay an appropriate fee which corresponds to the part consumed until notification of withdrawal was issued.

Template withdrawal form

If you wish to withdraw from the agreement, please complete this form

and return it to us.

Innovationszentrum der Universität Wien GmbH
Language Center of the University of Vienna
Alserstraße 4, 1090 Vienna
E-Mail: sprachenzentrum@univie.ac.at

I/We (*) hereby withdraw from the agreement which I/we (*) concluded for the booking
of the following course _______________ (course title and course number)___________.

Date of booking:

Name of the consumer(s):

Address of the consumer(s):


Signature of the consumer(s): _________________________________

(*) Delete as applicable.